Sage Advantage provides call center monitoring, consulting programs, benchmarking & outsourced contact center quality assurance evaluationand analysis services for a wide variety of industries as well as governments. We are a key provider and research company focused on customer service contact and call centers. Providing third party call monitoring quality control, hosted analytics software, remote system recording calls and professional consultant coaching services built on years of solid industry experience and proven results to help improve inbound and outbound call satisfaction.