866-645-6478, *866 645-6478, 866.645.6478, Sage Advantage phone number
the sage advantage, quality third-party call monitoring, exceeding customer expectations, customer satisfaction surveys
  call recording, hosted call recording
Hosted Call Recording 
Sage Advantage offers a flexible and affordable approach to call recording
to meet the business needs of your call center. Utilize Sage Advantage
hosted call recording combined with call monitoring to implement a complete
call quality program. These services offer a scalable solution at an affordable cost.

Hosted: Sage hosted call recording allows customers who do not have a recording solution to combine call monitoring and recording in a single turnkey hosted and managed quality program. Sage call recording utilizes features available with most call center switch technology to access calls for recording. This hosted solution provides customers with reliable recording without having to purchase, deploy, and manage their own recording system. Sage's hosted call recording can be used as the primary recording solution or combined in a multi-center environment to provide recording for centers that are not covered by currently installed systems.

Request a quote or learn more about hosted call recording contact us today.

   
   
   
  Quality Managed Services
Quality Monitoring

CSAT Surveys
Sage Analytics
Professional Services
Sage Quality Certification
Coaching & Training
 
 
  contact sage today, contacting sage advantage
  contact sage today, contacting sage advantage
 
   
Toll-Free: 1 (866) 645-6478

Sage Advantage is a key provider of customer service monitoring, consulting programs, benchmarking, and quality assurance evaluation and analysis services for contact centers in a variety of industries and governments. Our services include third-party call monitoring quality control, hosted analytics software, remote call recording, and professional consultant coaching built on years of solid industry experience and proven results to help improve inbound and outbound call satisfaction. With Sage, our clients can count on improved employee performance, service, and customer retention.